Privacy Policy
Last Updated: December 2024
uptoTrade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Account information (email address, username)
- Trading preferences and settings
- Risk tolerance levels
- Trading pair preferences
- Device information and identifiers
1.2 Trading Data
With your consent, we may collect:
- Market analysis preferences
- Educational content interaction data
- App usage patterns and preferences
- Performance analytics (anonymized)
1.3 Technical Information
- Device type, operating system, and app version
- IP address and general location data
- Crash reports and error logs
- Usage analytics and performance metrics
2. How We Use Your Information
2.1 Service Provision
- Provide personalized AI-powered trading insights
- Customize educational content based on your profile
- Improve app functionality and user experience
- Provide customer support
2.2 Analytics and Improvement
- Analyze app usage to improve our services
- Develop new features and educational content
- Conduct research and analytics (anonymized)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Cloud hosting and data storage
- Analytics and crash reporting
- Customer support services
3.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Ensure user safety
- Prevent fraud or abuse
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure data centers and infrastructure
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt-out of certain data processing
6.2 Communication Preferences
You can manage your communication preferences in the app settings or by contacting us.
7. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending you an email notification
- Providing in-app notifications
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Support: support@uptotrade.com
Important Note: uptoTrade is an educational tool designed to help you learn forex trading. We do not provide financial advice, and all trading involves risk. Please consult with a qualified financial advisor before making investment decisions.